Everything DiSC Workplace® Assessment & Profile
Unlock Your Team's Potential Through Better Understanding
Everything DiSC Workplace® helps individuals understand themselves and others, fostering more effective and enjoyable workplace interactions. By applying DiSC® insights, teams can improve communication, reduce conflicts, and enhance collaboration across all levels of an organization. It provides personalized insights that help employees and leaders understand their behavioral tendencies and those of their colleagues, empowering them to build stronger, more productive relationships.
Enhance Your Workplace with Everything DiSC® Workplace Today!

Enhance Teamwork and Communication with Personalized Insights
The Everything DiSC Workplace® Assessment & Profile is an integral component of the Everything DiSC Workplace® suite. It is designed to provide individuals with detailed insights into their own and others' behavioral styles. This assessment tool helps foster better understanding and communication among team members, which is essential for building effective workplace relationships.
"When everybody owns the challenge of generating results, very few stones get left unturned, and value is created at all levels.” Orit Gadiesh, Chairman - Bain & Company, Author - "Lessons from Private Equity Any Company Can Use"

What is Everything DiSC®? An Introductory Video

Everything DiSC Workplace® Application Features & Benefits

Features
Comprehensive Online Survey
Participants complete an in-depth, research-validated online survey that measures their preferences and tendencies based on the DiSC® model.
Adaptive Testing Technology
The assessment uses adaptive testing to adjust questions based on the respondent's answers, ensuring more accuracy and precision in profiling.
Personalized Profile Reports
Each participant receives a detailed 20-page profile that analyzes their DiSC® style in-depth, including priorities and motivators.

Benefits
Enhanced Self-Awareness
Participants gain a deeper understanding of their behavioral traits and how they influence their work interactions.
Improved Team Interactions
Insights from the assessment enable better appreciation and adaptation to the diverse personalities within the team.
Tailored Development Strategies
Specific developmental strategies align with individual needs and workplace goals, supporting continuous growth.
The Everything DiSC Workplace® Assessment & Profile is a powerful tool for enhancing workplace relationships and fostering a more collaborative, empathetic, and effective team culture.

Ideal For
If you want to boost teamwork and communication in your organization, the Everything DiSC Workplace® Assessment and its resulting personalized profile report are just what you need.
It's perfect for any company or nonprofit wanting to improve how people get along and work together. Using this tool will create a more effective and friendly work environment, which is super important in today’s hectic world.
What's great about the Everything DiSC Workplace® Assessment is that it works for everyone, no matter their role. Whether your team includes customer-facing staff, middle managers, or top executives, this assessment offers insights that benefit everyone. It helps ensure everyone is on the same page regarding improving how your workplace functions and boosting overall productivity.
Plus, it encourages self-awareness among employees, helping them understand their behavior and how it impacts their interactions. This is key to building a culture where different perspectives are respected and appreciated. As your team learns to recognize and adapt to each other's styles, they'll build stronger relationships, handle conflicts better, and work cohesively.
Overall, the Everything DiSC Workplace® Assessment is a must-have for any organization that values its people and wants to foster a collaborative and understanding workplace culture.

Startups
Startups are like rocket ships—they need to take off quickly and soar high. But to do that, they must have a solid team firing on all cylinders.
That's where Everything DiSC Workplace® comes in. Using this assessment, startups can create a more collaborative and harmonious workplace culture, which is vital to keeping talented team members around for the long haul. Understanding each other's communication styles and work preferences minimizes misunderstandings and conflicts, paving the way for smoother operations and faster growth.

Investors
On the other hand, investors are always on the lookout for startups poised for success. They know that a strong, cohesive team is a huge asset, and seeing a startup that invests in tools like DiSC® to enhance team dynamics can be a big green flag. It shows that the company is serious about scaling effectively and sustainably.

High-tech Companies
High-tech companies live and breathe innovation and agility. In such fast-paced environments, having a team that can quickly adapt and work together seamlessly is a game-changer.
Understanding the different behavioral styles through Everything DiSC Workplace® helps tech teams communicate better and leverage each other's strengths. This is especially important when working on cutting-edge projects where every team member's input can lead to breakthroughs.
By fostering an environment where diverse perspectives are welcomed, understood, and utilized, high-tech companies can drive their projects to succeed more efficiently and effectively.

Research Centers
Research centers are all about solving complex problems and pushing the boundaries of knowledge. This often requires a mix of expertise from various disciplines.
Everything DiSC Workplace® can be a powerful tool in these settings. It helps break down communication barriers and fosters better interdisciplinary collaboration.
When researchers from different fields come together, they might have various ways of approaching problems and communicating ideas. DiSC® helps bridge those gaps, ensuring everyone is on the same page and can contribute their best ideas.
This kind of synergy is crucial for tackling research centers' tough challenges.
Research shows that organizations with effective communication are 50% more likely to have lower employee turnover—a critical metric for startups and high-growth companies.
Multinational Corporations
For multinational corporations, managing diverse and geographically dispersed teams presents unique challenges. Everything DiSC Workplace® equips leaders with the tools to understand and adapt to cultural and behavioral differences, ensuring smoother communication and collaboration across borders.
Employees can leverage the insights to build trust and rapport, even when working remotely or with colleagues from different cultural backgrounds.
By creating a more connected and cohesive workforce, this tool enables multinationals to execute global strategies with precision and success.

Other Businesses
Everything DiSC Workplace® enhances team performance and employee engagement for businesses of all sizes. Small businesses benefit from tools to create a cohesive team culture, while larger organizations can use the profile to align teams across departments. This assessment helps organizations achieve their goals more efficiently by fostering better communication and understanding.
Non-Profit Organizations
Nonprofits, where mission-driven work relies heavily on collaboration and alignment, find Everything DiSC Workplace® particularly valuable. This assessment helps staff and volunteers navigate interpersonal dynamics, ensuring they can work together to achieve the organization’s mission. By improving team cohesion and communication, nonprofits can maximize their impact and create a positive organizational culture.
Whether your organization is a startup, high-tech company, research center, multinational corporation, nonprofit, or small business, Everything DiSC Workplace® delivers actionable strategies to improve communication, increase engagement, and drive results.
The Everything DiSC Workplace® Assessment & Profile provides the insights and tools necessary to improve workplace dynamics, regardless of your organization’s size, industry, or location. This assessment fosters understanding and collaboration, empowering teams to perform at their best.
Transform your workplace today with the Everything DiSC Workplace® Assessment & Profile!

Learning Experience
Alright, here's the deal: if you want to squeeze every drop of goodness out of these reports, you'll want to dive into this fantastic facilitated training. It's not just any training—it's like a backstage pass to the tool's inner workings. A Certified Everything DiSC® Practitioner will guide you on this journey, whether hanging out in a virtual space or meeting up in person.

This isn't your run-of-the-mill workshop. It's a dynamic, hands-on experience that aims to help you understand and resonate with the different behavioral styles you encounter at work. Imagine being able to decode your coworkers' quirks and communication styles like a pro! This workshop boosts team effectiveness and makes conversations flow smoother than ever.
By the end, you'll be armed with insights and strategies that make the tool not just a report you read once and forget but something you can apply daily. It's like having a superpower for better teamwork and communication. So, if you're ready to level up your workplace game, this is the place to start!
Everything DiSC Workplace® uniquely transforms how employees interact within teams and across the organization.
It utilizes a sophisticated personality assessment tool that provides comprehensive insights into individual behavioral styles.

Everything DiSC Workplace® Workshop Modules
![]() | Module 1 - Your DiSC® StyleThrough a detailed, personalized PDF report, par. This foundational module helps participants understand their communication preferences, collaboration tendencies, and work style strengths. By addressing potential challenges, participants gain practical insights to improve interactions and adapt more effectively in the workplace. Participants explore their unique DiSC® style and its position within the DiSC® spectrum. |
![]() | Module 2 - Your ColleaguesThis module delves into the behavioral tendencies of colleagues across the DiSC® spectrum. Participants learn to recognize and respond to different styles, fostering better collaboration and reducing friction. Using the insights from their report, they can develop practical strategies for working effectively with various personalities. |
![]() | Module 3 - What Drives YouParticipants identify their workplace priorities, motivators, and stressors and compare these with other DiSC® styles. By understanding what drives themselves and others, they gain clarity on how to align team goals, manage stress, and enhance overall effectiveness in a collaborative environment. |
![]() | Module 4 - You and Other StylesThis module provides tools for bridging gaps and connecting with individuals of different DiSC® styles. By understanding others' unique priorities and behaviors, participants develop actionable strategies to build trust, improve communication, and manage conflicts constructively. |
![]() | Module 5 - Build Better RelationshipsThis final module focuses on actionable plans to enhance team relationships. Participants use the insights from their reports to create strategies for building trust, resolving conflicts, and fostering a positive and productive workplace culture. Practical tips ensure participants leave with tools they can implement immediately to improve their professional interactions. |

Related Assessments & Profiles
The Everything DiSC Workplace® Profile is also available on the Everything DiSC® on Catalyst™ platform.
The Catalyst platform has several exclusive features that make the Workplace Profile even more potent than this traditional version. These include Your Groups, Your Colleagues, Group Continua, Get Advice, and Conversation Starters.
Here are links to those profiles.

Content-Length
Approximately 5 hours, not including breaks.
"Understanding the diverse behavioral styles of team members is not just an HR function; it's a strategic imperative for modern businesses to thrive." — Daniel Pink, Author and Behavioral Expert

Enhance Your Development
With Symphony 100 Services and Certified Practitioners
Participate in workshops led by experienced facilitators, trainers, and coaches who are Certified Practitioners of Everything DiSC® and The Five Behaviors® to maximize the impact of your assessment and profile.
These experts bring the assessments, profiles, and reports to life, applying their insights to real-world leadership and teamwork situations. Symphony 100 offers standard workshops, customized signature programs tailored to your needs, and comprehensive executive and team-based coaching and business consulting services. This blend of personalized, expert support ensures you receive the most effective development experience possible.

Workshop Packages
Symphony 100 workshops are designed to inspire growth, collaboration, and leadership at every level of your organization. Our workshops are rooted in proven methodologies like Everything DiSC® and The Five Behaviors®, which provide actionable insights that drive real change. Whether you want to strengthen team dynamics, enhance leadership capabilities, or align your organization for success, our offerings are flexible and customizable to meet your unique goals.
Explore our Standard Workshop Series for ready-to-go solutions, or dive into the Signature Series for a fully tailored experience designed around your team’s needs.
Executive and Team Coaching Packages
Symphony 100 workshops are designed to inspire growth, collaboration, and leadership at every level of your organization. Our workshops are rooted in proven methodologies like Everything DiSC® and The Five Behaviors®, which provide actionable insights that drive real change. Whether you want to strengthen team dynamics, enhance leadership capabilities, or align your organization for success, our offerings are flexible and customizable to meet your unique goals.
Explore our Standard Workshop Series for ready-to-go solutions, or dive into the Signature Series for a fully tailored experience designed around your team’s needs.

Technical Support | Assessments, Profiles, and Reports

A dedicated tech team provided by John Wiley & Co. is available 24 hours a day, every day, to assist Learners and Client Administrators with technical issues related to all Everything DiSC® and The Five Behaviors® applications, including assessments, profiles, reports, and their administration. Support is available via chat, phone, and email.
Non-Technical Support | Assessments, Profiles, and Reports
Through our coaching programs, Symphony 100 offers ongoing non-technical support and guidance for Learners and Client Administrators. Please book a one-on-one meeting with our staff to analyze, discuss, and further understand Everything DiSC® and The Five Behaviors® profiles and their related reports, including essential nuances.

Refunds & Cancellations | Assessments, Profiles, Reports
A request for a cancellation and refund must be received in writing to the email from which the login data was sent within 14 working days from the purchase date. Requests will only be accepted if logon credentials are not utilized. Refunds will be processed within 14 working days from the receipt of the request, less a 5% cancellation fee, or 100 NIS, whichever is less. Personalized profiles and personalized group, team, and facilitator reports are not refundable.


Facilitation Success: The Key to Lasting Impact
Effective facilitation is the cornerstone of meaningful change, driving team development, leadership growth, and organizational transformation. Whether you’re considering an internal, external, or hybrid facilitation approach, the success of any initiative hinges on the right strategy and the facilitator’s ability to create engagement, foster collaboration, and guide teams toward actionable outcomes. Choosing the most suitable facilitation model is more than logistics; it’s about aligning resources with your goals for maximum impact.
Equally important is the caliber of the facilitator. A successful facilitator combines several attributes, including emotional intelligence, strong communication skills, and adaptability, with specific experience and competencies in tools like Everything DiSC® or The Five Behaviors®. By understanding the roles and requirements for success, you can empower facilitators to drive transformative results, no matter the scope or complexity of your goals.

External Facilitators


Using External Facilitators
PROS/Benefits vs. CONS/Risks and Best Practices
Pros and Benefits
Fresh Perspectives and Expertise
External facilitators bring new ideas, approaches, and industry insights that internal employees might not be exposed to, potentially driving innovation and improvement.

Objectivity and Neutrality
External facilitators are independent, so they provide unbiased guidance and can manage sensitive topics neutrally. This is beneficial in complex team dynamics or organizational changes.
High-Level Specialization and Experience
They often have specialized skills and experience in facilitating challenging or particular topics, having worked across different organizations and settings.
Enhanced Credibility
The involvement of external experts can enhance the perceived credibility of Everything DiSC® programs, especially on complex subjects where external validation is essential.
Cons and Risks
Higher Costs
Hiring external facilitators can be more expensive than internal facilitators, mainly if travel or premium rates apply. Regular external training sessions significantly increase training budgets.

Less Organizational Familiarity
External facilitators may require more time to understand the organization's culture and dynamics, which could impact the effectiveness and relevance of training.
Possible Disconnect
There is a risk that external facilitators might not fully align with the company's values or the specific nuances of its internal processes, potentially leading to recommendations that are not feasible or well-suited to the organization's actual operating environment.
Dependency
Relying on external facilitators might create a dependency, where the organization feels unable to handle training and development internally, which might affect long-term capacity building.
Best Practices
Clearly Define Objectives
Ensure that the goals and expected outcomes of the training are clearly defined and communicated to the external facilitator.

Regular Feedback
Establish a system for regular feedback and check-ins during training to ensure alignment and promptly address any emerging issues.
Confidentiality Agreements
Implement strong confidentiality agreements to protect sensitive information and maintain trust.
Provide Comprehensive Briefings
The external facilitator should be thoroughly briefed on the organization's culture, values, and specific needs to tailor the training effectively.
Integration Plans
Develop a plan for integrating the insights and strategies introduced by the external facilitator into ongoing internal practices to ensure sustained impact.
Internal Facilitators


Using Internal Facilitators
PROS/Benefits vs. CONS/Risks and Best Practices
Pros and Benefits
In-depth Organizational Knowledge
Internal facilitators deeply understand the company's culture, processes, and history. This enables them to tailor training sessions that are directly relevant and resonate more with employees.

Cost-Effectiveness
Using an internal facilitator can be more budget-friendly over the long term, especially if frequent training sessions are needed. There are no additional costs, such as hiring fees or travel expenses.
Long-Term Engagement
Internal facilitators can continuously reinforce learning principles and track development progress over time, facilitating sustained learning and integration of new skills.
Building Internal Capabilities
Developing facilitation skills within the organization can help build a pool of competent facilitators who can address various training needs as they arise, enhancing organizational capacity.
Cons and Risks
Potential Bias and Blind Spots
As part of the organization, internal facilitators might have existing biases or be perceived as having biases that could affect the openness and honesty of feedback and session participation.

Limited External Perspectives
Internal facilitators may lack exposure to different industries or innovative practices that external professionals might bring.
Resource Allocation
Allocating internal staff to facilitate sessions can strain resources, especially if these employees also have other roles and responsibilities within the organization.
Best Practices
Continuous Professional Development
Provide ongoing training and development opportunities for internal facilitators to ensure they are exposed to new ideas and methodologies.

Rotation and Fresh Perspectives
Rotate internal facilitators periodically or bring in guest trainers to keep the training content fresh and engaging.
Clear Boundaries
Establish clear boundaries to minimize biases and ensure that facilitators can maintain objectivity.
Feedback Mechanisms
Implement robust feedback mechanisms to continually improve the training sessions based on participant insights and experiences.
Balancing Responsibilities
Ensure internal facilitators have sufficient time and resources to dedicate to training without compromising their other responsibilities.
A Hybrid of Internal & External Facilitators


Using a Hybrid of Internal & External Facilitators
PROS/Benefits vs. CONS/Risks and Best Practices
Pros and Benefits
Comprehensive Expertise
Combines the in-depth organizational knowledge of internal facilitators with the specialized skills and fresh perspectives of external experts, enhancing the Everything DiSC® training content, making it relevant, and enriching it with diverse insights.

Enhanced Credibility
The involvement of external experts can enhance the perceived credibility of the Everything DiSC® programs, especially on complex subjects where external validation is essential.
Flexibility and Resource Efficiency
The hybrid model allows organizations to manage resources more efficiently. Internal facilitators handle the bulk of ongoing development needs, while external facilitators can be brought in for specialized training or during peak periods, reducing the strain on internal resources.
Continuous Learning and Improvement
Internal facilitators can learn new techniques and skills from their external counterparts, enhancing their training capabilities. This ongoing professional development helps maintain high standards of facilitation within the organization.
Customization and Relevance
External facilitators can adapt their knowledge to the organization's context, leveraging internal facilitators' insights to address unique challenges and needs specific to Everything DiSC.
Cons and Risks
Coordination Challenges
Strong coordination and communication are required to ensure consistency in training objectives, methodologies, and outcomes. Misalignments can lead to mixed messages and diminished training effectiveness.

Potential Conflict
Differences in training styles, methodologies, or personality types between internal and external facilitators might lead to conflicts, affecting the training environment and outcomes.
Increased Costs
While more resource-efficient in some respects, a hybrid approach can increase costs compared to using only internal facilitators. Budgets must account for external facilitator fees, including travel and accommodation expenses.
Dependency Risks
Dependence on external facilitators for certain types of training might inhibit the long-term development of internal capabilities in those areas.
Confidentiality and Security
Introducing external facilitators into sensitive internal training sessions can raise confidentiality and data security issues. Strong agreements and trust are crucial to mitigate these risks.
Best Practices
Establish Clear Roles and Responsibilities
Define specific roles for both internal and external facilitators to avoid overlap and ensure accountability.

Align on Training Goals, Content, and Methodologies
Ensure all facilitators are aligned on the objectives, content, and methodologies of Everything DiSC® to provide a consistent training experience.
Facilitate Regular Communication
Hold regular communication and feedback sessions among all facilitators to share insights, progress, and challenges.
Encourage Learning Opportunities
Allow internal facilitators to learn from external experts through shadowing, co-facilitation, and post-training debriefs.
Carefully Select External Facilitators
Choose external facilitators based on their compatibility with the organizational culture and experience working in hybrid environments.
***Note on the Hybrid Approach
Implementing a hybrid approach to facilitation can significantly enhance the effectiveness of Everything DiSC training programs by leveraging the unique strengths of both internal and external resources.


Facilitators play a vital role in shaping leadership effectiveness and organizational culture by developing communication, problem-solving, and conflict-resolution skills. Continuous professional development is crucial for staying updated on facilitation trends and best practices.
Anticipating challenges, fostering open communication, and seeking advice from experienced facilitators like Symphony 100 can enhance facilitation processes and decision-making, leading to organizational success.
Key Attributes

Strategic Thinking
A deep understanding of business strategy development and implementation is essential for guiding leaders in crafting strategic visions. Strategic thinking involves analyzing complex situations, anticipating future trends, and making informed decisions that align with the organization's goals and objectives.
Strategic thinkers possess excellent problem-solving skills, a forward-thinking mindset, and the capacity to see the big picture while paying attention to detail. They are adept at identifying growth opportunities, mitigating risks, and adapting strategies to changing market conditions.
Visionary Leadership
Visionary leadership goes beyond setting goals and targets; it involves inspiring and motivating others to work towards a shared vision. A visionary leader can communicate a compelling narrative that resonates with employees, customers, and stakeholders, fostering a sense of purpose and direction within the organization.
Influential visionary leaders are adept at fostering innovation, encouraging creativity, and empowering teams to think outside the box. They create a continuous improvement and learning culture, driving organizational success and growth.
Change Management
Change management is critical for leaders to navigate periods of uncertainty, transformation, and growth. Leaders with expertise in change management can effectively communicate the need for change, manage resistance, and facilitate adopting new processes and ways of working.
Successful change managers understand the human side of change. They provide support, coaching, and guidance to employees as they transition through organizational changes. They are skilled at building trust, fostering collaboration, and creating a positive change culture within the organization.
Critical Skills

Facilitators are crucial in driving organizational change, enhancing team dynamics, and fostering continuous learning within Everything DiSC®. Here are the essential attributes of proficient facilitators:
Strong Communication Skills
Effective facilitators excel in verbal and written communication, articulating ideas clearly, listening actively, and adjusting messaging to suit diverse audiences.
Deep Knowledge of Learning Principles
Familiarity with educational theories, adult learning techniques, instructional design, and the ability to adapt teaching methods to different learning styles, especially within leadership contexts.
Expertise in Group Dynamics
Skillful in managing group dynamics, identifying undercurrents, steering discussions constructively, resolving conflicts, and fostering an inclusive environment during leadership training sessions.
Problem-Solving Skills
Strategic thinkers with strong analytical abilities, capable of diagnosing team issues and offering practical solutions, acting as mediators and negotiators.
Organizational Savvy
Understanding internal politics and culture, aligning facilitation strategies with organizational goals, and enhancing credibility and influence in leadership contexts.
Project Management Capabilities
Oversees leadership training programs or change initiatives, ensures timely completion, stays within budget, and achieves intended outcomes.
Continuous Learning and Adaptability
Lifelong learners who update skills and knowledge, adapt to changing needs, and integrate new tools and technologies into facilitation practices.
Competencies, Skills, and Knowledge Areas for Interpreting Profiles & Reports

These skills and knowledge areas ensure that a facilitator or practitioner can effectively understand and leverage the Everything DiSC® supplement report to enhance individual and organizational performance.
Basic Understanding of DiSC® Theory
Knowledge of the DiSC® model, including the four primary behavior types, Dominance, Influence, Steadiness, and Conscientiousness, and how they influence communication and behavior in the workplace.
Facilitation Skills
Ability to effectively lead discussions and workshops, ask probing questions, and facilitate group interactions to maximize learning and engagement.
Interpretative Skills
Competence in analyzing DiSC® assessment results and translating them into meaningful, actionable insights for participants.
Communication Skills
Strong verbal and written communication skills to clearly and effectively convey the nuances of DiSC® profiles and their practical implications.
Application Knowledge
An understanding of how to apply DiSC® principles in various contexts, such as leadership development, team building, conflict resolution, and personal growth.
Adaptability and Sensitivity
Ability to adapt facilitation techniques to suit diverse groups and organizational cultures while being sensitive to participants' differences and needs.
Analytical Thinking
Skill in using logical reasoning to identify patterns and draw conclusions from DiSC® data and other behavioral indicators.
Continuous Learning
Commitment to ongoing education and professional development in DiSC® methodologies, new research in psychology, and evolving best practices in training and development.
Relevant Educational Background

Certifications and Professional Development
Pursuing relevant certifications and professional development opportunities enhances skills, validates expertise, and demonstrates commitment to the profession.
Degrees
Degrees in business, education, psychology, or related disciplines provide a strong foundation for facilitators.
Relevant Experience Examples

Corporate Training
Leading workshops and training sessions focused on leadership development.
Consulting
Providing strategic advice and facilitating organizational change for leadership teams.
Team Leadership
Managing teams or departments, focusing on leadership development and performance improvement.
Conflict Resolution
Mediating disputes and fostering collaborative environments in leadership settings.
Project Management
Overseeing leadership development projects from inception to completion, ensuring goals are met within constraints.
Public Speaking
Delivering presentations and speeches to diverse audiences, enhancing communication and engagement skills in leadership contexts.
Warning Sign Awareness
Things to Avoid or Be Cautious About When Considering Facilitators
Overly Reliant on One Methodology
Relying too heavily on a single facilitation methodology can limit training effectiveness. Facilitators should be versatile and incorporate various approaches to meet participants' diverse needs.
Ignoring Organizational Culture

Failing to consider the organization's unique culture and dynamics can lead to ineffective facilitation. Facilitators should tailor their approach to align with the organizational context.
Lack of Preparation
Inadequate preparation can undermine the success of training sessions. Facilitators should thoroughly prepare, understand the audience, and customize content accordingly.
Failure to Engage Participants
Monotonous delivery and lack of interactive elements can disengage participants. Facilitators should use a variety of techniques to keep sessions dynamic and engaging.
Ignoring Feedback
Dismissing or not actively seeking feedback can prevent improvement. Facilitators should encourage and act on participant feedback to continually enhance their sessions.
Inadequate Follow-up
Without proper follow-up, the impact of training can diminish. Facilitators should ensure mechanisms are in place to reinforce learning and track progress post-session.