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The Five Behaviors® Team Development Assessment and Profile

Build Cohesion. Drive Innovation. Achieve Results  

The Five Behaviors® Team Development Assessment offers a unique combination of the proven Lencioni model and cutting-edge DiSC® analysis, tailored specifically for fast-paced, innovative environments. This tool provides not just insights but actionable strategies that enhance team productivity, foster innovation, and streamline conflict management, making it indispensable for startups and high-tech companies aiming for rapid scale and efficiency.

   

Unlock Your Team's True Potential—Contact Us to Transform Your Team Dynamics Today!

Elevate Team Performance with Proven Behavioral Insights    

In today’s competitive market, team synergy can propel a company to new heights or hold it back from achieving its goals. The Five Behaviors® Team Development Assessment & Profile bridges the gap between potential and performance.


  • Based on the acclaimed principles laid out in Patrick Lencioni’s "The Five Dysfunctions of a Team," this assessment provides a comprehensive, step-by-step approach to building a resilient and high-performing team.


  • It starts with an in-depth analysis of team members’ personalities and dynamics using the Everything DiSC® tool, followed by targeted strategies to enhance trust, master conflict, commit to shared goals, hold one another accountable, and focus collectively on results.


  • This program transforms potential into excellence and is designed specifically with fast-moving and innovative organizations in mind, such as startups, high-tech companies, and research centers.


The Five Behaviors® Team Development Overview     


"98% of managers, directors, and executives believe skill development is absolutely worth their team’s time.” -State of Teams Whitepaper, Wiley Workplace Learning Solutions, March 2024    

The Five Behaviors® Team Development Features and Benefits

Benefits
  • Enhanced Team Communication

Break down barriers to effective communication and foster an environment of open, honest dialogue that enhances decision-making and problem-solving.


  • Increased Engagement and Productivity

Transform the team's approach to projects with heightened engagement and streamlined processes that significantly boost productivity and efficiency.


  • Stronger Conflict Resolution

Equip your team with the tools to handle conflicts constructively, ensuring that disagreements lead to better outcomes rather than discord.


  • Deeper Commitment to Shared Goals

Foster a shared vision within your team that enhances buy-in for organizational goals, driving collective effort and reducing siloed work behaviors.


  • Accountability and Performance Metrics

Implement clear metrics for accountability that align with team and organizational goals, promoting a culture of high performance and continuous improvement. 

Benefits
  • Enhanced Team Communication

Break down barriers to effective communication and foster an environment of open, honest dialogue that enhances decision-making and problem-solving.


  • Increased Engagement and Productivity

Transform the team's approach to projects with heightened engagement and streamlined processes that significantly boost productivity and efficiency.


  • Stronger Conflict Resolution

Equip your team with the tools to handle conflicts constructively, ensuring that disagreements lead to better outcomes rather than discord.


  • Deeper Commitment to Shared Goals

Foster a shared vision within your team that enhances buy-in for organizational goals, driving collective effort and reducing siloed work behaviors.


  • Accountability and Performance Metrics

Implement clear metrics for accountability that align with team and organizational goals, promoting a culture of high performance and continuous improvement. 

"98% of managers, directors, and executives believe skill development is absolutely worth their team’s time.” -State of Teams Whitepaper, Wiley Workplace Learning Solutions, March 2024   


Cohort Groups and Recommended Numbers of Participants  

  • Workshop Structure  

Symphony 100's standard workshops are designed for groups of up to 10 participants, with the flexibility to extend to 12 members to maximize engagement and learning effectiveness. For groups larger than 12, we form multiple cohorts to ensure no group surpasses 12 members, preserving the quality of interaction and impact.


  • Customization

Our signature series of custom workshops can accommodate different group sizes. Still, we typically recommend maintaining cohorts between 5 and 12 members, whether in-person or online, to ensure a seamless and engaging learning experience.


  • Focus on Learning

It’s not just about getting through the content; it’s about ensuring the content is learned, immediately applied, and adjusted over time, making the best of the investment.


  • Additional Services

Please note that workshops are not included with purchasing an assessment and profile. We are happy to provide your team with our standard or signature workshops or one-on-one sessions via our coaching programs.


Ideal For

  • Startups and Scale-ups

Particularly beneficial for fast-growing companies needing to solidify their team foundations quickly to handle rapid scaling challenges effectively.


  • High-Tech Companies

Ideal for environments where innovation and agility are critical, helping teams in tech to navigate fast-paced changes and complex project demands efficiently.


  • Investment Firms and Financial Institutions

Supports decision-making processes within teams managing high stakes, ensuring alignment and compliance with both short and long-term financial strategies.


  • Research Institutions and Academic Teams

Enhances collaboration among researchers and academics who must combine diverse expertise to tackle complex, multi-disciplinary projects.          

A graphic representing startups and their investors
Startups and Their Investors
  • Startups and Investors

Builds stronger, more cohesive startup teams by identifying areas of growth and development. 

A graphic representing high-tech companies
High-tech Companies
  • High-Tech Companies

Aligns technical teams in high-tech companies, helping them collaborate effectively and drive innovation.

A graphic representing research centers
Research Centers
  • Research Centers

Supports multinational research teams in fostering cross-functional collaboration, ensuring global research efforts remain aligned.


The program uniquely integrates personal behavioral understanding with team dynamics theory, powered by the Everything DiSC® model, to create a transformative experience that is not just about learning but about achieving real behavioral change within teams.

"The shift to remote work has underscored the importance of maintaining strong team connections across distances. We are committed to ensuring our teams are equipped to thrive in a dispersed work environment.” -Frank November, CEO - Symphony 100


The Learning Experience

The accompanying training dynamic training program integrates The Five Behaviors® framework with a robust assessment process. Participants engage in interactive sessions that include case studies, group discussions, and role-playing exercises. This immersive approach helps team members internalize and apply the behaviors to their daily interactions and challenges, ensuring a practical understanding that translates into real-world effectiveness.


The Five Behaviors® Team Development Workshop Modules

The program’s learning modules are structured to build upon each other sequentially, emphasizing the development of each of the Five Behaviors:



Module 1 - Trust Building

Focus on exercises that enhance vulnerability and openness among team members.



Module 2 - Mastering Conflict

Techniques to engage in constructive debate and ensure conflicts are assets to ideation processes.



Module 3 - Achieving Commitment

Strategies to secure team buy-in through clarity of mission and roles.



Module 4 - Embracing Accountability

Foster a culture where team members hold each other accountable with respect and without fear of conflict.



Module 5 - Focusing on Results

Align team efforts towards collective outcomes, minimizing individual agendas and silos.


Content-Length Without Customization  

The program is designed to be flexible, typically ranging from a comprehensive one-day intensive workshop to a three-day retreat, depending on the team's availability and depth of training required. Given the nature of the training, it is best that it is conducted over a period of time to allow learning to be applied.    


"Insecurity is the human condition, so much so that if you don’t have any insecurities rumbling around in your head, you probably have a different, much more serious condition." -Invisible Drain on Your Company’s Culture, Wiley, 2023    

Symphony 100 Teamwork and Leadership

Enhance Your Development

With Symphony 100 Services and Certified Practitioners

Participate in workshops led by experienced facilitators, trainers, and coaches who are Certified Practitioners of Everything DiSC® and The Five Behaviors® to maximize the impact of your assessment and profile.


These experts bring the assessments, profiles, and reports to life, applying their insights to real-world leadership and teamwork situations. Symphony 100 offers standard workshops, customized signature programs tailored to your needs, and comprehensive executive and team-based coaching and business consulting services. This blend of personalized, expert support ensures you receive the most effective development experience possible.


Our Professional Services

Workshop Packages

Symphony 100 workshops are designed to inspire growth, collaboration, and leadership at every level of your organization. Our workshops are rooted in proven methodologies like Everything DiSC® and The Five Behaviors®, which provide actionable insights that drive real change. Whether you want to strengthen team dynamics, enhance leadership capabilities, or align your organization for success, our offerings are flexible and customizable to meet your unique goals.


Explore our Standard Workshop Series for ready-to-go solutions, or dive into the Signature Series for a fully tailored experience designed around your team’s needs.

Standard Workshop Series

Signature Series

Business and Not-for-Profit Consulting Services

Assessment Administration & Interpretation

Administer Assessments | Everything DiSC | The Five Behaviors
Assessment Analysis, Interpretation, and Insight Sessions

Executive and Team Coaching Packages

Executive Coaching Packages
Team Coaching Packages


Tech and Other Support

Technical Support | Assessments, Profiles, and Reports

Customer Service for technical support is available 24 hours per day

Technical Support | Assessments, Profiles, and Reports

A dedicated tech team provided by John Wiley & Co. is available 24 hours a day, every day, to assist Learners and Client Administrators with technical issues related to all Everything DiSC® and The Five Behaviors® applications, including assessments, profiles, reports, and their administration. Support is available via chat, phone, and email.



Non-Technical Support | Assessments, Profiles, and Reports

Through our coaching programs, Symphony 100 offers ongoing non-technical support and guidance for Learners and Client Administrators. Please book a one-on-one meeting with our staff to analyze, discuss, and further understand Everything DiSC® and The Five Behaviors® profiles and their related reports, including essential nuances.


Policies and Procedures

Refunds & Cancellations | Assessments, Profiles, Reports

A request for a cancellation and refund must be received in writing to the email from which the login data was sent within 14 working days of the purchase date. Requests will only be accepted if logon credentials are not utilized. Refunds will be processed within 14 working days of receipt of the request, less a 5% cancellation fee




Successful Facilitation Considerations

Facilitation Success: The Key to Lasting Impact

Effective facilitation is the cornerstone of meaningful change, driving team development, leadership growth, and organizational transformation. Whether you’re considering an internal, external, or hybrid facilitation approach, the success of any initiative hinges on the right strategy and the facilitator’s ability to create engagement, foster collaboration, and guide teams toward actionable outcomes. Choosing the most suitable facilitation model is more than logistics; it’s about aligning resources with your goals for maximum impact.


Equally important is the caliber of the facilitator. A successful facilitator combines several attributes, including emotional intelligence, strong communication skills, and adaptability, with specific experience and competencies in tools like Everything DiSC® or The Five Behaviors®. By understanding the roles and requirements for success, you can empower facilitators to drive transformative results, no matter the scope or complexity of your goals.


External Facilitators

Using External Facilitators

PROS/Benefits vs. CONS/Risksand Best Practices



PROS/Benefits

Fresh Perspectives and Expertise

External facilitators bring new ideas, approaches, and industry insights that internal employees might not be exposed to, potentially driving innovation and improvement. 


Objectivity and Neutrality

Being independent, external facilitators provide unbiased guidance and can manage sensitive topics neutrally, which is beneficial in complex team dynamics or organizational changes.


High-Level Specialization and Experience

They often have specialized skills and experience in facilitating challenging or particular topics, having worked across different organizations and settings.


Enhanced Credibility

The involvement of external experts can enhance the perceived credibility of Everything DiSC programs, especially on complex subjects where external validation is essential.




CONS/Risks

Higher Costs

Hiring external facilitators can be more expensive than internal facilitators, mainly if travel or premium rates apply. Regular external training sessions significantly increase training budgets.


Less Organizational Familiarity

External facilitators may require more time to understand the organization's culture and dynamics, which could impact the effectiveness and relevance of training.


Possible Disconnect

There is a risk that external facilitators might not fully align with the company's values or the specific nuances of its internal processes, potentially leading to recommendations that are not feasible or well-suited to the organization's actual operating environment.


Dependency

Relying on external facilitators might create a dependency, where the organization feels unable to handle training and development internally, which might affect long-term capacity building.



Best Practices

Clearly Define Objectives

Ensure that the goals and expected outcomes of the training are clearly defined and communicated to the external facilitator.


Regular Feedback

Establish a system for regular feedback and check-ins during the training process to ensure alignment and promptly address any emerging issues.


Confidentiality Agreements

Implement strong confidentiality agreements to protect sensitive information and maintain trust.


Provide Comprehensive Briefings

The external facilitator should be thoroughly briefed on the organization's culture, values, and specific needs to tailor the training effectively.


Integration Plans

Develop a plan for integrating the insights and strategies introduced by the external facilitator into ongoing internal practices to ensure sustained impact.

Internal Facilitators



Using Internal Facilitators

PROS/Benefits vs. CONS/Risksand Best Practices


PROS/Benefits

In-depth Organizational Knowledge

Internal facilitators deeply understand the company's culture, processes, and history. This enables them to tailor training sessions that are directly relevant and resonate more with employees.


Cost-Effectiveness

Using an internal facilitator can be more budget-friendly over the long term, especially if frequent training sessions are needed. There are no additional costs, such as hiring fees or travel expenses.


Long-Term Engagement

Internal facilitators can continuously reinforce learning principles and track development progress over time, facilitating sustained learning and integration of new skills.


Building Internal Capabilities

Developing facilitation skills within the organization can help build a pool of competent facilitators who can address various training needs as they arise, enhancing organizational capacity.




CONS/Risks

Potential Bias and Blind Spots

As part of the organization, internal facilitators might have existing biases or be perceived as having biases that could affect the openness and honesty of feedback and session participation.


Limited External Perspectives

Internal facilitators may lack exposure to different industries or innovative practices that external professionals might bring.


Resource Allocation

Allocating internal staff to facilitate sessions can strain resources, especially if these employees also have other roles and responsibilities within the organization.



Best Practices

Continuous Professional Development

Provide ongoing training and development opportunities for internal facilitators to ensure they are exposed to new ideas and methodologies.


Rotation and Fresh Perspectives

Rotate internal facilitators periodically or bring in guest trainers to keep the training content fresh and engaging.


Clear Boundaries

Establish clear boundaries to minimize biases and ensure that facilitators can maintain objectivity.


Feedback Mechanisms

Implement robust feedback mechanisms to continually improve the training sessions based on participant insights and experiences.


Balancing Responsibilities

Ensure internal facilitators have sufficient time and resources to dedicate to training without compromising their other responsibilities.

A Hybrid of Internal & External Facilitators


Using a Hybrid of Internal & External Facilitators

PROS/Benefits vs. CONS/Risks and Best Practices



PROS/Benefits

Comprehensive Expertise

Combines the in-depth organizational knowledge of internal facilitators with the specialized skills and fresh perspectives of external experts, enhancing the Everything DiSC training content, making it relevant, and enriching it with diverse insights.


Enhanced Credibility

The involvement of external experts can enhance the perceived credibility of the Everything DiSC programs, especially on complex subjects where external validation is essential.

 

Flexibility and Resource Efficiency

The hybrid model allows organizations to manage resources more efficiently. Internal facilitators handle the bulk of ongoing development needs, while external facilitators can be brought in for specialized training or during peak periods, reducing the strain on internal resources.


Continuous Learning and Improvement

Internal facilitators can learn new techniques and skills from their external counterparts, enhancing their training capabilities. This ongoing professional development helps maintain high standards of facilitation within the organization.


Customization and Relevance

External facilitators can adapt their knowledge to the organization's context, leveraging internal facilitators' insights to address unique challenges and needs specific to Everything DiSC.




CONS/Risks

Coordination Challenges

Strong coordination and communication are required to ensure consistency in training objectives, methodologies, and outcomes. Misalignments can lead to mixed messages and diminished training effectiveness.


Potential Conflict

Differences in training styles, methodologies, or personality types between internal and external facilitators might lead to conflicts, affecting the training environment and outcomes.


Increased Costs

While more resource-efficient in some respects, a hybrid approach can increase costs compared to using only internal facilitators. Budgets must account for external facilitator fees, including travel and accommodation expenses.


Dependency Risks

Dependence on external facilitators for certain types of training might inhibit the long-term development of internal capabilities in those areas.


Confidentiality and Security

Introducing external facilitators into sensitive internal training sessions can raise confidentiality and data security issues. Strong agreements and trust are crucial to mitigate these risks.



Best Practices

Establish Clear Roles and Responsibilities

Define specific roles for both internal and external facilitators to avoid overlap and ensure accountability.


Align on Training Goals, Content, and Methodologies

Ensure all facilitators are aligned on the objectives, content, and methodologies of Everything DiSC to provide a consistent training experience.


Facilitate Regular Communication

Hold regular communication and feedback sessions among all facilitators to share insights, progress, and challenges.


Encourage Learning Opportunities

Allow internal facilitators to learn from external experts through shadowing, co-facilitation, and post-training debriefs.


Carefully Select External Facilitators

Choose external facilitators based on their compatibility with the organizational culture and experience working in hybrid environments.



***Note on the Hybrid Approach

Implementing a hybrid approach to facilitation can significantly enhance the effectiveness of Everything DiSC training programs by leveraging the unique strengths of both internal and external resources.


Facilitators play a vital role in shaping leadership effectiveness and organizational culture by developing communication, problem-solving, and conflict-resolution skills. Continuous professional development is crucial for staying updated on facilitation trends and best practices.


Anticipating challenges, fostering open communication, and seeking advice from experienced facilitators like Symphony 100 can enhance facilitation processes and decision-making, leading to organizational success.

Key Attributes for Effective Facilitation

Strategic Thinking

A deep understanding of business strategy development and implementation is essential for guiding leaders in crafting strategic visions.

Visionary Leadership

Visionary leadership requires guiding leaders in articulating a clear vision and rallying the organization around it.

Change Management

Skills in leading organizational change and ensuring effective execution are vital for helping leaders navigate through transformations.

Critical Skills for Successful Facilitators

Facilitators are crucial in driving organizational change, enhancing team dynamics, and fostering continuous learning within Everything DiSC®. Here are the essential attributes of proficient facilitators:

Strong Communication Skills

Effective facilitators excel in verbal and written communication, articulating ideas clearly, listening actively, and adjusting messaging to suit diverse audiences.

Deep Knowledge of Learning Principles

Familiarity with educational theories, adult learning techniques, instructional design, and the ability to adapt teaching methods to different learning styles, especially within leadership contexts.

Expertise in Group Dynamics

Skillful in managing group dynamics, identifying undercurrents, steering discussions constructively, resolving conflicts, and fostering an inclusive environment during leadership training sessions.

Problem-Solving Skills

Strategic thinkers with strong analytical abilities, capable of diagnosing team issues and offering practical solutions, acting as mediators and negotiators.

Organizational Savvy

An understanding of internal politics and culture, aligning facilitation strategies with organizational goals, and enhancing credibility and influence in leadership contexts.

Project Management Capabilities

Oversees leadership training programs or change initiatives, ensures timely completion, stays within budget, and achieves intended outcomes.

Continuous Learning and Adaptability

Lifelong learners who update skills and knowledge, adapt to changing needs and integrate new tools and technologies into facilitation practices.

Competencies, Skills, and Knowledge Areas for Interpreting Profiles & Reports

These skills and knowledge areas ensure that a facilitator or practitioner can effectively understand and leverage the Everything DiSC® supplement report to enhance individual and organizational performance.

Basic Understanding of DiSC® Theory

Knowledge of the DiSC® model, including the four primary behavior types, Dominance, Influence, Steadiness, and Conscientiousness, and how they influence communication and behavior in the workplace.

Facilitation Skills

Ability to effectively lead discussions and workshops, ask probing questions, and facilitate group interactions to maximize learning and engagement.

Interpretative Skills

Competence in analyzing DiSC® assessment results and translating them into meaningful, actionable insights for participants.

Communication Skills

Strong verbal and written communication skills to clearly and effectively convey the nuances of DiSC® profiles and their practical implications.

Application Knowledge

An understanding of how to apply DiSC® principles in various contexts, such as leadership development, team building, conflict resolution, and personal growth.

Adaptability and Sensitivity

Ability to adapt facilitation techniques to suit diverse groups and organizational cultures while being sensitive to participants' differences and needs.

Analytical Thinking

Skill in using logical reasoning to identify patterns and draw conclusions from DiSC® data and other behavioral indicators.

Continuous Learning

Commitment to ongoing education and professional development in DiSC® methodologies, new research in psychology, and evolving best practices in training and development.

Relevant Educational Background

Certifications and Professional Development

Pursuing relevant certifications and professional development opportunities enhances skills, validates expertise, and demonstrates commitment to the profession.

Degrees

Degrees in business, education, psychology, or related disciplines provide a strong foundation for facilitators.

Relevant Experience Examples

Corporate Training

Leading workshops and training sessions focused on leadership development.

Consulting

Providing strategic advice and facilitating organizational change for leadership teams.

Team Leadership

Managing teams or departments, focusing on leadership development and performance improvement.

Conflict Resolution

Mediating disputes and fostering collaborative environments in leadership settings.

Project Management

Overseeing leadership development projects from inception to completion, ensuring goals are met within constraints.

Public Speaking

Delivering presentations and speeches to diverse audiences, enhancing communication and engagement skills in leadership contexts.

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