The Everything DiSC® Certification Program
Empower Your Facilitation Skills with Comprehensive DiSC® Expertise
The Everything DiSC® Certification Program is a comprehensive training initiative meticulously crafted to empower facilitators with a concrete understanding and a versatile set of resources essential for conducting impactful DiSC® learning sessions.
This program goes beyond providing basic knowledge. It delves deep into the intricacies of human behavior, communication styles, and leadership dynamics, enabling facilitators to create genuinely transformative learning experiences for their participants.

HR and L&D Professionals, Trainers, & Consultants
Geared towards HR professionals, trainers, and consultants, this certification is a cornerstone for individuals dedicated to enhancing teamwork, fostering effective communication, and nurturing strong leadership qualities within their organizations.
By completing the certification, professionals are equipped with the theoretical framework, practical tools, and strategies that can be immediately applied in real-world scenarios, making a tangible difference in organizational culture and employee development.
The Everything DiSC® Certification Program not only equips facilitators with the necessary knowledge and skills but also instills confidence in their ability to drive positive change and growth within their organizations.
Benefits of the Certification
Empowers facilitators to conduct impactful DiSC® learning sessions
Obtaining certification in Everything DiSC® equips facilitators with essential skills for conducting engaging and impactful learning sessions. It also empowers them to delve deeper into the intricacies of human behavior and interaction.
Enhances teamwork and communication
This certification enhances teamwork within organizations by fostering a better understanding of individual personalities and communication styles. It ultimately leads to more effective collaboration and synergy among team members.
Nurtures strong leadership qualities
The certification process is pivotal in nurturing strong leadership qualities among facilitators. By gaining insights into the nuances of human behavior through the DiSC® model, certified professionals can develop the essential attributes required for effective leadership, such as empathy, adaptability, and conflict-resolution skills.
Provides practical tools and strategies for real-world application
One of the standout features of this certification is its emphasis on providing practical tools and strategies that can be directly applied in real-world scenarios tailored to different personality types; the certification equips facilitators with a versatile toolkit for addressing various challenges encountered in professional settings.
Become a Certified Everything DiSC® Practitioner
In this immersive two-week program, participants will deepen their understanding of the DiSC® model, explore the full suite of Everything DiSC® applications, and gain hands-on experience with the new Everything DiSC® on Catalyst™ platform.
The certification journey combines live, instructor-led sessions with self-paced online learning, ensuring a comprehensive and flexible learning experience.
What You Will Learn
In-Depth DiSC® Knowledge
Embark on a comprehensive journey delving into the intricate details of the DiSC® model. Gain a profound understanding of its origins, the underlying theory that supports it, and the extensive research that has contributed to its development over time.

Facilitation Techniques
Equip yourself with a diverse set of facilitation techniques specifically designed to enhance DiSC® learning experiences. Learn how to create engaging and interactive sessions that cater to various learning styles and preferences.
Application Suite Mastery
Immerse yourself in the world of Everything DiSC® applications, which encompass a wide range of tools tailored for different contexts. From Workplace to Management, Productive Conflict, and beyond, explore how each application can effectively drive personal and professional growth.
Catalyst™ Platform
Discover the power of the Catalyst™ platform and learn how to harness its modular design to create dynamic, personalized learning experiences. Explore this cutting-edge platform's innovative features and functionalities to unleash the potential of on-demand learning.
Interactive Practice
Participate in live facilitation exercises, receiving feedback in a supportive environment.

The Everything DiSC® Certification is Ideal For
The Everything DiSC® Certification program is designed for professionals looking to deepen their expertise and integrate the DiSC® framework into team-building, leadership, and organizational development initiatives. Whether you’re an HR leader, corporate trainer, facilitator, or manager, this certification equips you with the tools and knowledge to drive meaningful change within your organization or with your clients.

HR Professionals
Human resource professionals are critical in shaping effective and collaborative teams. Certification in Everything DiSC® enhances their ability to understand team dynamics, address communication challenges, and resolve conflicts. By leveraging DiSC® insights, HR leaders can create strategies that foster employee well-being, improve collaboration, and build a culture of trust and teamwork.
Corporate Trainers
Corporate trainers are responsible for designing impactful learning experiences that drive professional growth and organizational success. The DiSC® framework empowers trainers to tailor workshops and development programs to specific team needs, addressing communication, leadership, and productivity challenges. Certification provides trainers with advanced tools and techniques for engaging sessions that deliver measurable results.
Facilitators and Coaches
Facilitators and coaches are pivotal in helping teams achieve alignment and success. With Everything DiSC® Certification, these professionals gain proven strategies to guide teams in navigating conflicts, improving communication, and enhancing problem-solving skills. Facilitators and coaches can inspire teams to work toward shared goals with greater cohesion and efficiency by fostering an inclusive and collaborative environment.
Managers
Managers looking to elevate team performance will find Everything DiSC® Certification invaluable for developing tailored learning experiences that address their teams’ unique challenges. The program equips managers with actionable insights to improve team dynamics, build trust, and enhance productivity, ultimately driving better organizational outcomes.
Broaden your facilitation toolkit with proven strategies and the credibility of Everything DiSC® Certification. This will empower you to transform teams and organizations with confidence and expertise.

The Learning Experience
The Everything DiSC® Certification program offers a dynamic and engaging learning experience designed to equip participants with the knowledge and skills to deliver impactful DiSC® sessions confidently. By balancing live instruction, self-paced learning, and practical application, this program ensures a comprehensive understanding of the Everything DiSC® framework and its applications.
Program Structure

Two-Week Immersive Learning
Immerse yourself in twenty hours of combined live and self-directed learning over two weeks, designed to fit your schedule and maximize your understanding.
Live Sessions
Participate in four interactive virtual sessions led by experienced instructors who bring real-world facilitation insights and expertise. These live sessions provide opportunities for discussion, practice, and immediate feedback.
Self-Directed Modules
Work through five online learning modules at your own pace. These modules cover foundational concepts and advanced applications of the Everything DiSC® framework, ensuring you gain both breadth and depth of knowledge.
Final Exam
Demonstrate your mastery of the material and earn the Everything DiSC® Certified Practitioner credential by completing the final exam at the end of the course.
Comprehensive Curriculum
The program explores the complete Everything DiSC® application suite, including the innovative Catalyst™ platform. It will give you an in-depth understanding of how to apply DiSC® insights to various organizational needs, from improving communication to fostering collaboration and leadership development.
Ongoing Support
Your learning doesn’t stop after certification. You can access Wiley’s online training center, a hub for continued education, resources, and networking with fellow practitioners. This will ensure long-term support and growth in your facilitation journey.
Practical Application
Engage in real-world facilitation exercises to put theory into practice. Receive personalized feedback from instructors to refine your approach and build confidence in delivering impactful DiSC® sessions.
Continuing Education Units
Earn SHRM professional development credits (PDCs) as you advance your expertise. These credits provide added value to HR professionals seeking to enhance their credentials while mastering Everything DiSC®.
This immersive and flexible program is the ideal pathway to becoming an Everything DiSC® Certified Practitioner, equipping you with the tools and confidence to drive meaningful organizational change.

Practical Uses for Everything DiSC® Certification
1. Team-Building Workshops
Design and deliver interactive sessions that help teams improve communication, resolve conflicts, and build trust. This fosters more vital, more cohesive team dynamics.
2. Leadership Development Programs
Equip leaders with insights into their behavioral styles and how to adapt them for more effective leadership. This will improve their ability to motivate and align their teams.
3. Onboarding Programs
Incorporate DiSC® profiles into new employee onboarding to accelerate team integration, establish strong working relationships, and align individual strengths with organizational goals.

4. Conflict Resolution
DiSC® insights can help address workplace conflicts by assisting individuals to understand differences in communication styles and identify strategies for finding common ground.
5. Performance Coaching
Provide one-on-one coaching to team members and leaders, leveraging DiSC® profiles to identify strengths, uncover development opportunities, and set actionable goals.
6. Change Management
Support teams through organizational changes using DiSC® to foster adaptability, strengthen collaboration, and build trust during transitions.
7. Sales Training
Train sales teams to adapt communication styles to better connect with diverse clients, enhancing customer relationships and closing rates.
8. Cross-Functional Collaboration
Facilitate workshops that help different departments work together more effectively by recognizing and leveraging diverse behavioral styles.
9. Remote and Hybrid Teams
Improve communication and collaboration for distributed teams by addressing challenges unique to remote work environments with tailored DiSC® strategies.
10. Strategic Planning Sessions
Use DiSC® profiles to enhance team alignment during strategic planning. This will ensure that all voices are heard and roles are clearly defined for success.

Why Everything DiSC® Certification Matters
Effective communication, teamwork, and leadership are more critical than ever in today's fast-paced and evolving workplace. The Everything DiSC® Certification Program equips you with the expertise to deliver transformative DiSC® experiences that drive meaningful organizational success.
As a certified practitioner, you’ll gain the confidence and skills to guide teams through the complexities of workplace dynamics. By helping individuals work better together, you’ll empower them to build stronger relationships, enhance collaboration, and achieve their shared goals with greater efficiency and impact.
Take the Next Step in Your Professional Journey
Unlock the Full Potential of DiSC® Facilitation with the Everything DiSC® Certification.

Are you ready to take your professional development to the next level? The Everything DiSC® Certification Program offers you an unparalleled opportunity to equip yourself with the knowledge and skills required to make a significant impact within your organization. By enrolling in this program, you will gain a deep understanding of DiSC® facilitation and learn how to effectively apply this powerful tool in various organizational settings.
Enhance Your Skills and Expertise
Through the Everything DiSC® Certification Program, you will not only enhance your own capabilities but also empower your teams to reach new heights of collaboration and performance. By mastering the art of DiSC® facilitation, you will be able to create a more cohesive and productive work environment, driving positive outcomes for both individuals and the organization as a whole.
Enroll Now to become an Everything DiSC® Certified Practitioner and unlock the full potential of your team!

Certification and Professional Development Credits

Successfully completing the Everything DiSC® Certification exam is a significant achievement that signifies a thorough understanding and mastery of the DiSC® model for workplace applications. By becoming a Certified Practitioner, individuals demonstrate their ability to effectively utilize the DiSC® framework to enhance communication, teamwork, and overall workplace dynamics. This certification not only validates one's expertise in leveraging the power of DiSC® but also opens up a myriad of career growth opportunities.
Professionals who obtain this certification are often sought after by organizations looking to improve their internal processes and foster a more collaborative and productive work environment. The recognition that comes with being a certified DiSC® practitioner can lead to increased visibility within the industry and set individuals apart as experts in utilizing behavioral assessments for organizational development.
The Everything DiSC® Certification program offers more than just a badge of proficiency. It provides participants with valuable professional development credits, enabling them to continually expand their knowledge and skills in areas related to organizational development and human resources. These credits not only serve as a testament to ongoing learning and growth but also contribute to the individual's overall professional development and credibility in the field.
The Everything DiSC® Certification program is a gateway to a world of opportunities for personal and professional advancement. By showcasing expertise in the DiSC® model, individuals can position themselves as valuable assets in the workplace, driving positive change and contributing to the overall success of their organizations.
Earn Professional Development Credits (PDCs)
Participants holding certifications from recognized organizations can earn 20 professional development credits (PDCs) upon completing the course:
SHRM
Wiley is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.
HRCI
This program is pre-approved for 20 credit hours (HR General) towards aPHR®, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute (HRCI®).
ATD
Participants earn 20 ATD professional development credits.
Requesting Credits for Other Organizations
If you belong to a professional organization outside of SHRM, HRCI, or ATD, you may request a formal letter from Wiley. This letter includes course information, confirmation of completion, and the total hours spent on the course, which can be submitted for CEU consideration with your organization. Please note that acceptance of credits is at the discretion of the organization.

Certification Dates
January 2025 to June 2025
*Dates and times are subject to change.
*Registration for each course session is limited, so register as soon as you can.
Cancellations: Must be made two (2) business days prior to the course open date.
Refunds or substitutions may be considered if the course has not yet opened.
Wiley reserves the right to cancel this course at any time. Should this occur, refunds will be issued for the cost of the session.
Opens Friday, January 3, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
January 7, 9, 14, and 16
9:00 am - 11:00 am (Chicago)
15:00 - 17:00 (London)
17:00 - 19:00 (Tel Aviv)
Opens Friday, January 3, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
January 7, 9, 14, and 16
1:00 pm - 3:00 pm (Chicago)
19:00 - 21:00 (London)
21:00 - 23:00 (Tel Aviv)
Opens Friday, January 17, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
January 21, 23, 28, and 30
8:00 - 10:00 am (Chicago)
14:00 - 16:00 (London)
16:00 - 18:00 (Tel Aviv)
Opens Friday, January 17, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
January 21, 23, 28, and 30
12:00 pm - 2:00 pm (Chicago)
18:00 - 20:00 (London)
20:00 - 22:00 (Tel Aviv)
Opens Monday, January 20, 2025 (begin pre-work online)
Live sessionson Wednesdays and Fridays
January 22, 24, 29, and 31
9:00 am - 11:00 am (Chicago)
15:00 - 17:00 (London)
17:00 - 19:00 (Tel Aviv)
Opens Thursday, January 30, 2025 (begin pre-work online)
Live sessions on Mondays and Wednesdays
February 3, 5, 10, and 12
2:00 pm - 4:00 pm (Chicago)
20:00 - 22:00 (London)
22:00 - 24:00 (Tel Aviv)
Opens January 31, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
February 4, 6, 11, and 13
9:00 am - 11:00 am (Chicago)
15:00 - 17:00 (London)
17:00 - 19:00 (Tel Aviv)
Opens Monday, February 3, 2025 (begin pre-work online)
Live sessions on Wednesdays and Fridays
February 5, 7, 12, and 14
9:00 am - 11:00 am (Chicago)
15:00 - 17:00 (London)
17:00 - 19:00 (Tel Aviv)
Opens Monday, February 14, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
February 18, 20, 25, and 27
10:00 am - 12:00 pm (Chicago)
16:00 - 18:00 (London)
18:00 - 20:00 (Tel Aviv)
Opens Monday, February 17, 2025 (begin pre-work online)
Live sessionson Wednesdays and Fridays
February 19, 21, 26, and 28
9:00 am - 11:00 am (Chicago)
15:00 - 17:00 (London)
17:00 - 19:00 (Tel Aviv)
Opens February 28, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
March 4, 6, 11, and 13. ***Please note the time change during week 2 of the program.
9:00 am - 11:00 am (Chicago)
15:00 - 17:00 pm (London) - Week 1 | 14:00 - 16:00 pm - Week 2 (Day Light Savings Time)
17:00 - 19:00 (Tel Aviv) - Week 1 | 16:00 - 18:00 (Tel Aviv) - Week 2 (Daylight Savings Time)
Opens February 28, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
March 4, 6, 11, and 13 (Note time change during week 2 of course)
2:00 pm - 4:00 pm (Chicago)
20:00 - 22:00 (London) - Week 1 | 19:00 - 21:00 - Weeks 2 (Daylight Savings Time)
22:00 - 24:00 (Tel Aviv) - Week 1 | 21:00 - 23:00 - Week 2 (Daylight Savings Time)
Opens March 13, 2025 (begin pre-work online)
Live sessions on Mondays and Wednesdays
March 17, 19, 24, and 26
1:00 pm - 3:00 pm (Chicago)
18:00 - 20:00 pm (London)
20:00 - 22:00 (Tel Aviv)
Opens March 14, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
March 18, 20, 25, and 27
1:00 pm - 3:00 pm (Chicago)
18:00 - 20:00 pm (London)
20:00 - 22:00 (Tel Aviv)
Opens Monday, March 17, 2025 (begin pre-work online)
Live sessions on Wednesdays and Fridays
March 19, 21, 26 and 28 | **Note Time Change in Israel on March 28
10:00 am - 12:00 pm (Chicago)
15:00 - 17:00 (London)
17:00 - 19:00 (Tel Aviv) - March 19, 21, and 26
18:00-20:00 (Tel Aviv) - March 28 (Tel Aviv - Israel Daylight Time/Summer Time)
Opens Thursday, March 27, 2025 (begin pre-work online)
Live sessions Mondays and Wednesdays
March 31, April 2, 7, 9
1:00 pm - 3:00 pm (Chicago)
19:00 - 21:00 pm (London)
21:00 - 23:00 (Tel Aviv)
Opens Monday, March 31, 2025 (begin pre-work online)
Live sessions on Wednesdays and Fridays
April 2, 4, 9, and 11
9:00 am - 11:00 am (Chicago)
15:00 - 17:00 (London)
17:00 - 19:00 (Tel Aviv)
Opens Monday, March 31, 2025 (begin pre-work online)
Live sessions on Wednesdays and Fridays
April 2, 4, 9, and 11
10:00 am - 12:00 pm (Chicago)
16:00 - 18:00 (London)
18:00 - 20:00 (Tel Aviv)
Opens Thursday, April 10, 2025 (begin pre-work online)
Live sessions on Mondays and Wednesdays
April 14, 16 23, and 25
2:00 pm - 4:00 pm (Chicago)
20:00 - 22:00 (London)
22:00 - 24:00 (Tel Aviv)
Opens Friday, April 11, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
April 15, 17, 22, and 24
2:00 pm - 4:00 pm (Chicago)
20:00 - 22:00 (London)
22:00 - 24:00 (Tel Aviv)
Opens Friday, April 25, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
9:00 am - 11:00 am (Chicago) 15:00 - 17:00 (London)
17:00 - 19:00 (Tel Aviv)
Opens Friday, April 25, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
10:00 am - 12:00 pm - noon (Chicago) 16:00 - 18:00 (London)
18:00 - 20:00 (Tel Aviv)
Opens Friday, April 25, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
1:00 pm - 3:00 pm (Chicago)
19:00 - 21:00 (London)
21:00 - 23:00 (Tel Aviv)
Opens Thursday, May 8, 2025 (begin pre-work online)
Live sessions on Mondays and Wednesdays
1:00 pm - 3:00 pm (Chicago)
19:00 - 21:00 (London)
21:00 - 23:00 (Tel Aviv)
Opens Friday, May 9, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
1:00 pm - 3:00 pm (Chicago)
19:00 - 21:00 (London)
21:00 - 23:00 (Tel Aviv)
Opens Monday, May 12, 2025 (begin pre-work online)
Live sessions on Wednesdays and Fridays
9:00 am - 11:00 am (Chicago)
15:00 - 17:00 (London)
17:00 - 19:00 (Tel Aviv)
Opens Tuesday, May 23, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
9:00 am - 11:00 am (Chicago)
15:00 - 17:00 (London)
17:00 - 19:00 (Tel Aviv)
Opens Friday, May 23, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
1:00 pm - 3:00 pm (Chicago)
19:00 - 21:00 (London)
21:00 - 23:00 (Tel Aviv)
Opens Thursday, June 5, 2025 (begin pre-work online)
Live sessions on Mondays and Wednesdays
2:00 pm - 4:00 pm (Chicago)
20:00 - 22:00 (London)
22:00 - 24:00 (Tel Aviv)
Opens Monday, June 9, 2025 (begin pre-work online)
Live sessions on Wednesdays and Fridays
10:00 am - 12:00 pm - noon (Chicago)
16:00 - 18:00 (London)
18:00 - 20:00 (Tel Aviv)
Opens Thursday, June 19, 2025 (begin pre-work online)
Live sessions on Mondays and Wednesdays
1:00 pm - 3:00 pm (Chicago)
19:00 - 21:00 (London)
21:00 - 23:00 (Tel Aviv)
Opens Friday, June 20, 2025 (begin pre-work online)
Live sessions on Tuesdays and Thursdays
10:00 am - 12:00 pm - noon (Chicago)
16:00 - 18:00 (London)
18:00 - 20:00 (Tel Aviv)
***All dates and times are subject to change.

Course Technical Requirements
Participants are required to own an Everything DiSC® on Catalyst™ facilitation kit, as content in the facilitation kit will be referenced throughout the course. This will ensure participants receive the best learning experience possible. In addition to the kit, learners also must:

Commit to two weeks of self-guided online work, and attend all four instructor-led, virtual classroom sessions
Complete all self-directed asynchronous learning modules, and the course project on time
Earn a passing score on the final exam (80%+)
Have access to internet and a computer
Participants will receive login information for the online training center where they’ll begin their self-directed work on the open date of their course. In addition, the Everything DiSC® Certification course uses Zoom for live sessions. Participants must ensure their computer can interact successfully with this blended learning course by taking the following steps:
Laptop, desktop computer or tablet are preferred. Mobile devices are not always compatible with course components.
Virtual classroom sessions require working computer speakers and microphone.
A headset is highly encouraged.
To ensure the learners receive all course emails, be sure to add the following to your Email Safe Sender list:

Everything DiSC® Certification Features & Benefits
Valuable Credential
Earning the Everything DiSC® Certified Practitioner credential demonstrates your expertise in the DiSC® framework, positioning you as a trusted authority in organizational development, leadership training, and team-building strategies. This certification enhances your professional credibility, opens doors to new career opportunities, and signals your commitment to fostering meaningful change within teams and organizations.
By becoming certified, you also join a global community of skilled practitioners dedicated to leveraging DiSC® insights to create stronger, more collaborative workplaces.

Depth of Knowledge
The certification program provides an in-depth exploration of Everything DiSC®, including its core principles, practical applications, and advanced tools like the Catalyst™ platform. You’ll gain a comprehensive understanding of the model, empowering you to confidently interpret profiles, address complex workplace dynamics, and deliver tailored interventions.
This deeper knowledge equips you with the skills to help individuals and teams overcome challenges, improve communication, and build trust, driving sustainable personal and professional growth.
Organizational Impact
Learn to design and deliver impactful DiSC®-based solutions that align with your organization’s goals. This certification enables you to assess team and leadership needs, craft tailored learning experiences, and implement strategies that foster a culture of collaboration, trust, and accountability.
By mastering DiSC® applications, you’ll drive measurable improvements in team performance, leadership effectiveness, and overall organizational success. The tools and insights gained through certification allow you to deliver transformative results that resonate across all levels of the workplace.
Practical Application
The program emphasizes real-world facilitation practice, ensuring you can confidently apply your knowledge in live sessions. With hands-on exercises and personalized feedback, you’ll refine your skills and build the confidence to deliver exceptional learning experiences.
Ongoing Support and Resources
As a certified practitioner, you gain access to Wiley’s robust online training center, offering a wealth of resources for continuous learning and development. Stay connected with a network of practitioners and leverage ongoing support to further your growth and expertise.

Enhance Your Development
With Symphony 100 Services and Certified Practitioners
Participate in workshops led by experienced facilitators, trainers, and coaches who are Certified Practitioners of Everything DiSC® and The Five Behaviors® to maximize the impact of your assessment and profile.
These experts bring the assessments, profiles, and reports to life, applying their insights to real-world leadership and teamwork situations. Symphony 100 offers standard workshops, customized signature programs tailored to your needs, and comprehensive executive and team-based coaching and business consulting services. This blend of personalized, expert support ensures you receive the most effective development experience possible.

Workshop Packages
Symphony 100 workshops are designed to inspire growth, collaboration, and leadership at every level of your organization. Our workshops are rooted in proven methodologies like Everything DiSC® and The Five Behaviors®, which provide actionable insights that drive real change. Whether you want to strengthen team dynamics, enhance leadership capabilities, or align your organization for success, our offerings are flexible and customizable to meet your unique goals.
Explore our Standard Workshop Series for ready-to-go solutions, or dive into the Signature Series for a fully tailored experience designed around your team’s needs.
Business and Not-for-Profit Consulting Services
Executive and Team Coaching Packages

Technical Support | Assessments, Profiles, and Reports
Non-Technical Support | Assessments, Profiles, and Reports

Refunds & Cancellations | Assessments, Profiles, Reports
A request for a cancellation and refund must be received in writing to the email from which the login data was sent within 14 working days from the purchase date. Requests will only be accepted if logon credentials are not utilized. Refunds will be processed within 14 working days from the receipt of the request, less a 5% cancellation fee, or 100 NIS, whichever is less. Personalized profiles and personalized group, team, and facilitator reports are not refundable.


Facilitation Success: The Key to Lasting Impact
Effective facilitation is the cornerstone of meaningful change, driving team development, leadership growth, and organizational transformation. Whether you’re considering an internal, external, or hybrid facilitation approach, the success of any initiative hinges on the right strategy and the facilitator’s ability to create engagement, foster collaboration, and guide teams toward actionable outcomes. Choosing the most suitable facilitation model is more than logistics; it’s about aligning resources with your goals for maximum impact.
Equally important is the caliber of the facilitator. A successful facilitator combines several attributes, including emotional intelligence, strong communication skills, and adaptability, with specific experience and competencies in tools like Everything DiSC® or The Five Behaviors®. By understanding the roles and requirements for success, you can empower facilitators to drive transformative results, no matter the scope or complexity of your goals.

External Facilitators


Using External Facilitators
PROS/Benefits vs. CONS/Risks and Best Practices
Pros and Benefits
Fresh Perspectives and Expertise
External facilitators bring new ideas, approaches, and industry insights that internal employees might not be exposed to, potentially driving innovation and improvement.

Objectivity and Neutrality
External facilitators are independent, so they provide unbiased guidance and can manage sensitive topics neutrally. This is beneficial in complex team dynamics or organizational changes.
High-Level Specialization and Experience
They often have specialized skills and experience in facilitating challenging or particular topics, having worked across different organizations and settings.
Enhanced Credibility
The involvement of external experts can enhance the perceived credibility of Everything DiSC® programs, especially on complex subjects where external validation is essential.
Cons and Risks
Higher Costs
Hiring external facilitators can be more expensive than internal facilitators, mainly if travel or premium rates apply. Regular external training sessions significantly increase training budgets.

Less Organizational Familiarity
External facilitators may require more time to understand the organization's culture and dynamics, which could impact the effectiveness and relevance of training.
Possible Disconnect
There is a risk that external facilitators might not fully align with the company's values or the specific nuances of its internal processes, potentially leading to recommendations that are not feasible or well-suited to the organization's actual operating environment.
Dependency
Relying on external facilitators might create a dependency, where the organization feels unable to handle training and development internally, which might affect long-term capacity building.
Best Practices
Clearly Define Objectives
Ensure that the goals and expected outcomes of the training are clearly defined and communicated to the external facilitator.

Regular Feedback
Establish a system for regular feedback and check-ins during training to ensure alignment and promptly address any emerging issues.
Confidentiality Agreements
Implement strong confidentiality agreements to protect sensitive information and maintain trust.
Provide Comprehensive Briefings
The external facilitator should be thoroughly briefed on the organization's culture, values, and specific needs to tailor the training effectively.
Integration Plans
Develop a plan for integrating the insights and strategies introduced by the external facilitator into ongoing internal practices to ensure sustained impact.
Internal Facilitators
A Hybrid of Internal & External Facilitators


Facilitators play a vital role in shaping leadership effectiveness and organizational culture by developing communication, problem-solving, and conflict-resolution skills. Continuous professional development is crucial for staying updated on facilitation trends and best practices.
Anticipating challenges, fostering open communication, and seeking advice from experienced facilitators like Symphony 100 can enhance facilitation processes and decision-making, leading to organizational success.
Key Attributes

Strategic Thinking
A deep understanding of business strategy development and implementation is essential for guiding leaders in crafting strategic visions. Strategic thinking involves analyzing complex situations, anticipating future trends, and making informed decisions that align with the organization's goals and objectives.
Strategic thinkers possess excellent problem-solving skills, a forward-thinking mindset, and the capacity to see the big picture while paying attention to detail. They are adept at identifying growth opportunities, mitigating risks, and adapting strategies to changing market conditions.
Visionary Leadership
Visionary leadership goes beyond setting goals and targets; it involves inspiring and motivating others to work towards a shared vision. A visionary leader can communicate a compelling narrative that resonates with employees, customers, and stakeholders, fostering a sense of purpose and direction within the organization.
Influential visionary leaders are adept at fostering innovation, encouraging creativity, and empowering teams to think outside the box. They create a continuous improvement and learning culture, driving organizational success and growth.
Change Management
Change management is critical for leaders to navigate periods of uncertainty, transformation, and growth. Leaders with expertise in change management can effectively communicate the need for change, manage resistance, and facilitate adopting new processes and ways of working.
Successful change managers understand the human side of change. They provide support, coaching, and guidance to employees as they transition through organizational changes. They are skilled at building trust, fostering collaboration, and creating a positive change culture within the organization.
Critical Skills
Competencies, Skills, and Knowledge Areas for Interpreting Profiles & Reports

These skills and knowledge areas ensure that a facilitator or practitioner can effectively understand and leverage the Everything DiSC® supplement report to enhance individual and organizational performance.
Basic Understanding of DiSC® Theory
Knowledge of the DiSC® model, including the four primary behavior types, Dominance, Influence, Steadiness, and Conscientiousness, and how they influence communication and behavior in the workplace.
Facilitation Skills
Ability to effectively lead discussions and workshops, ask probing questions, and facilitate group interactions to maximize learning and engagement.
Interpretative Skills
Competence in analyzing DiSC® assessment results and translating them into meaningful, actionable insights for participants.
Communication Skills
Strong verbal and written communication skills to clearly and effectively convey the nuances of DiSC® profiles and their practical implications.
Application Knowledge
An understanding of how to apply DiSC® principles in various contexts, such as leadership development, team building, conflict resolution, and personal growth.
Adaptability and Sensitivity
Ability to adapt facilitation techniques to suit diverse groups and organizational cultures while being sensitive to participants' differences and needs.
Analytical Thinking
Skill in using logical reasoning to identify patterns and draw conclusions from DiSC® data and other behavioral indicators.
Continuous Learning
Commitment to ongoing education and professional development in DiSC® methodologies, new research in psychology, and evolving best practices in training and development.
Relevant Educational Background

Certifications and Professional Development
Pursuing relevant certifications and professional development opportunities enhances skills, validates expertise, and demonstrates commitment to the profession.
Degrees
Degrees in business, education, psychology, or related disciplines provide a strong foundation for facilitators.
Relevant Experience Examples

Corporate Training
Leading workshops and training sessions focused on leadership development.
Consulting
Providing strategic advice and facilitating organizational change for leadership teams.
Team Leadership
Managing teams or departments, focusing on leadership development and performance improvement.
Conflict Resolution
Mediating disputes and fostering collaborative environments in leadership settings.
Project Management
Overseeing leadership development projects from inception to completion, ensuring goals are met within constraints.
Public Speaking
Delivering presentations and speeches to diverse audiences, enhancing communication and engagement skills in leadership contexts.
Warning Sign Awareness
Things to Avoid or Be Cautious About When Considering Facilitators
Overly Reliant on One Methodology
Relying too heavily on a single facilitation methodology can limit training effectiveness. Facilitators should be versatile and incorporate various approaches to meet participants' diverse needs.
Ignoring Organizational Culture

Failing to consider the organization's unique culture and dynamics can lead to ineffective facilitation. Facilitators should tailor their approach to align with the organizational context.
Lack of Preparation
Inadequate preparation can undermine the success of training sessions. Facilitators should thoroughly prepare, understand the audience, and customize content accordingly.
Failure to Engage Participants
Monotonous delivery and lack of interactive elements can disengage participants. Facilitators should use a variety of techniques to keep sessions dynamic and engaging.
Ignoring Feedback
Dismissing or not actively seeking feedback can prevent improvement. Facilitators should encourage and act on participant feedback to continually enhance their sessions.
Inadequate Follow-up
Without proper follow-up, the impact of training can diminish. Facilitators should ensure mechanisms are in place to reinforce learning and track progress post-session.