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The High Notes
A Blog by Symphony 100™

Frank November

Navigating the Psychology of Offshore Challenges

Updated: Feb 17

Years ago, our local news channel, Channel 12, featured a captivating story about a gas rig off the coast of Haifa.

Navigating the Psychology of Offshore Challenges - A Symphony 100 Insight

You can watch it right here: https://lnkd.in/e4m6aCJ8


This story vividly illustrates how psychological concepts like groupthink, confirmation bias, overconfidence bias, and the halo effect can lead to costly mistakes in high-stakes environments.


In this captivating segment, we witness the complexities of offshore drilling, where teamwork is paramount. However, it also highlights:


Navigating the Psychology of the Challenges of Groupthink

Mistake

The crew's desire for harmony and consensus might have led to overlooking potential issues.

Evidence

The story mentions that there were diverse nationalities and cultural backgrounds on the gas rig. When the team faced challenges understanding each other's head motions, they had translators to help. However, when they started to adapt their head motions to align with each other, it led to confusion and frustration. This demonstrates how the desire for conformity and lack of open communication resulted in poor decisions.


Confirmation Bias

Mistake

The team might have sought information confirming their initial beliefs.

Evidence

Hints at it when discussing how cultural differences influenced communication. The team learned to interpret head motions in a specific way and expected others to do the same.


Overconfidence Bias

Mistake

Overestimating their abilities or underestimating risks could have resulted in risky decisions.

Evidence

The drilling operation was in a deep-sea environment where divers couldn't operate due to the water's depth. Despite the challenging conditions, the team expressed confidence that they would hit gas with a probability of 50%.


Teamwork is no joke. Success or failure depends on it.


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